Question 1: Management would like to implement one of Deming's points each year. First, which of the points do you think is most important and why? Secondly, do you believe that this methodology would be effective? Why or why not?
Question 2: What is the importance of managing systems and processes in achieving effective and efficient production and operations?
Question 3: Explain the concepts of forecasting, system design, capacity planning, quality management and control, supply chain management, inventory management and scheduling, and project management and how they each relate to form an integrated view of production and operations.