Question 1:
(a) In brief illustrate formal and informal communication networks in the organisation.
(b) Discuss and describe four functions of informal networks in organisations.
(c) You have been asked by your procurement manager to debrief suppliers on “communication considerations for suppliers when tendering”. Elaborate on these communication considerations.
Question 2:
Why is it significant to have focus on effective communication in the procurement function?
Question 3:
‘To compose effective written or oral messages, you must apply certain communication principles. These principles, commonly recognized as the “Seven C’s” provide guidelines for choice of content and style of presentation, adapted to purpose and receiver of your message.’
Discuss and describe these communication principles with practical instances when stakeholders communicate within the procurement life cycle.
Question 4:
Write concise notes on:
(a) Effective Listening.
(b) Non-Verbal communication.
(c) Constraints on communication.