Case study-volunteering at a food and care shelter


You are volunteering at a food and care shelter and you are supposed to be clearing the tables and wiping them down after a holiday meal. As you approach one table, an old man at an adjacent table tugs on your sleeve. He asks you about refills on his drink, and you respond, and then turn back to cleaning the table you were working on. He continues speaking randomly, and you realize that he wants you to listen. You have been there for six hours already and you are ready to go home. You wait for a break in his speech, then you

(Explain your answers)

What would you do? Would you take the time to listen to him?

Would you answer his question politely, and then try to get out of his proximity so you can finish your job and go home?

Could you nod in agreement while you clean the table and plan your evening?

What would you really do as opposed to what you think you should do or what you feel others should do?

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