Case study-human resource department of hotel


Problem:

The Human Resource Department of the hotel is developing the training programme on Customer Care for its employees. The manager has listed a number of activities which should be completed before a training programme of this nature could be conducted. The activity details are given in the table below:

Required:

Question 1: Make the network diagram which illustrates the activity schedule shown in above table.

Question 2: Identify the expected times and variances for each activity.

Question 3: Compute the earliest and latest start and finish times and the slack for each activity.

Question 4: Determine the critical path and state the project completion time.

Question 5: Identify the probability which the project will be completed 2 days before its anticipated completion date.

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