Assignment task: The questions below are based on separate case studies of the transformational role of IT, contained in the following three articles. Address each question below in the context of each of the three cases.
- Institutional perspectives on the process of enterprise architecture adoption
- The design of a system for online psychosocial care
- Strategic actions in a platform context
Business processes
1. Which specific business processes and/or management activities in the "business information value chain" (Fig. 1-7 of the text) comprise the focus of the IT efforts in each of the three firms/business units? (Be sure to independently research and study "business processes" in detail from extraneous sources before answering this question -- go beyond the textbook figure, as it depicts only a few generic examples of business processes.)
2. For each firm/business unit, do the business processes and management activities you identified above seem to be well supported by its information processing activities? Explain your reasoning.
Book: Management Information Systems