An academic medical center in the western U.S. recently adopted a commercial EHR and plans to adopt and integrate a PHR with its EHR. The hospital CEO drafts a vision statement designed around improving how their patients experience health care.
The CEO convenes a meeting of the chief technology officer, the chief nursing informatics officer, the chief medical officer, and a liaison from the EHR vendor to develop a strategic plan for the PHR.
This meeting includes a specific list of functionalities, a timeline for their implementation, and considerations regarding the effects of the PHR on current workflows and revenue streams.
Imagine that you are the chief technology officer for the hospital. What PHR functionalities will you recommend be implemented first? Why?