1. All of the following elements are part of an organization’s vision EXCEPT __________.
its mission
its enduring core values
its market share
its goals for the future
2. According to the stakeholder matrix, if the stakeholder is assessed as nonsupportive, which of the following strategies should be used?
involve
collaborate
monitor
defend
3. The executive team is typically made up of __________.
the CEO and CFO
investors
organizational senior managers
members of the leadership change team
4. According to the author, change is best thought of as a(n) __________.
event
process
ideal
philosophy
5. For which company did Alan Mulally previously work that prepared him for implementing change at Ford?
Samsung
GE
Subaru
Boeing