True or False
1. ?"A distinctive? edge" is a way of describing a competitive advantage.
2. Companies find that it is impossible to stop giving employee pensions. In? fact, the number of employees on pension plans has risen over the last twenty years.
3. Which of the following functional areas has become an important strategic element for companies such as? Prada?
A. information technology
B. cost control and accounting
C. customer servicer
D. human resources
4. Which of the following statements is most consistent with the view of shared leadership?
A. Shared leadership operates out of one formally assigned position shared by two employees.
B. Leaders should share their power and responsibility to avoid self-serving bias among employees.
C. Shared leadership exists when employees champion the introduction of new technologies and products.
D. Shared leadership flourishes in a highly centralized organization.
E. Shared leadership cannot co-exist with formal leadership.
5. In the context of technological contingencies, _____ refers to the number of exceptions to standard procedure that tend to occur.
A. scalability
B. analyzability
C. frequency
D. variability
E. measurability