1. ________ can offer advantages like lower operating costs, greater purchasing power, and easier access to capital.
a. Mass customization
b. High flexibility
c. Functional organizations
d. Large size
e. High agility
2. A large vegetable canning company laid off five percent of its workers. As part of the layoff, the workers were offered assistance with preparing resumes and were given job search training. These efforts are
a. Likely to increase fears among nonaffected employees.
b. Referred to as outplacement services.
c. Known as exit benefits.
d. A nontaxable expense.
e. Known as employee redevelopment.