Keeping internal organization focused on working excellence

Question

What are the actions to endorse new plans for enhancing the performance of value chain activities?

Answer 1

Keeping the internal organization focused on working excellence:

There are many actions that organizational leaders can take to endorse new plans for enhancing the performance of value chain activities:

i. Encouraging persons and groups to brainstorm let their thoughts fly in all directions, and come up with suggestions for improving how things are done.

ii. Taking special care to nourish, encourage, and support people who are eager for a possibility to try turning their plans into better ways of operating.

iii. Ensuring that the rewards for winning champions are visible and big and that people who champion an ineffective plan are not punished or sidelined but rather encouraged to try again.

iv. Using all types of ad hoc organizational forms to support experimentation and plans.

vi. Using the instruments of best practices, benchmarking, reengineering, TQM, and Six Sigma quality to concentrate attention on incessant improvement.