Dealing with angry customer
Briefly state a time when an employee faced with an angry customer and how to deal with it?
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Nobody goes via a retail career devoid of having to deal with some angry (and at times irrational) customers. Though, retail is the customer service industry and they will wish to see that you are capable to remain peaceful and deal with the complaint according to the standard protocol.
Briefly describe the term convention of materiality?
Illustrates the Key Concept of Strategic fit?
Illustrates the vertical integration strategies?
Illustrates the Key Concept of Benchmarking?
What are the risks of adverse exchange rate fluctuations?
What do you understand by the term Consumer market in brief?
What is a Preventative Strike Strategy?
How can we use Programmed Decision?
What do you mean by Negative reinforcement which is a part of reinforcement theories? Briefly describe it.
Explain about the retaining and recruiting capable employees.
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