Imperative steps in grievance handling procedure
Write down the imperative steps in grievance handling procedure?
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The imperative steps in grievance handling procedure are illustrated below:
i) Admitting the grievance and acknowledging it
ii) Cautiously listening the problem
iii) Understanding the redefining the problem to make sure that both the parties are at the similar level of understanding
iv) Gather the information all facts and figures.
vi) Giving the best solution
vii) Follow up
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