You have learned about the skill of understanding and


You have learned about the skill of understanding and managing diversity – what it is, why it is important, and how to improve your skill in these areas.

Answer the questions below in comprehensive, complete sentences. Do not provide brief answers. Instead, compose at least 4-5 full sentences (i.e., a complete paragraph) that answer each of the posed thought-provoking discussions.

1) The one or two areas regarding understanding or managing diversity in which I am most strong are:

2) The one or two areas of understanding or managing diversity in which I need more improvement are:

3) If I did only one thing to improve in this area, it would be:

4) Making this change would probably result in:

5) If I did not change or improve in this area, it would probably affect my personal and professional life in the following ways:

6) Were any questions more difficult to complete than others? Which ones and why?

7) What did you learn about yourself in this exercise?

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Operation Management: You have learned about the skill of understanding and
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