You are the IT manager for the Andrews Company. A large shipment of new computers has just arrived. You notice that the inventory is short one computer. The invoice, however, clearly states that all the computers ordered were shipped. You suspect that one of your employees (Bill) has something to do with the missing computer. Which of the following actions would be most effective in dealing with the missing computer?
Rule out other explanations such as an error by the computer distributor.
Ask another employee who is close friend of Bill’s to talk with him about the issue and to report back to you.
Send a letter to the computer distributor to document in writing that there was a problem with the shipment.