Use the scoring information in the blue shaded area select


Take the Emotional Intelligence assessment on page 62 in the text book.

1. Use the scoring information in the blue shaded area, select one area that you think you need to work on to be an even better leader/manager.

2. Explain why you think this is important to being an effective leader.

3. What could you do to improve in this area?

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Operation Management: Use the scoring information in the blue shaded area select
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