Why line personnel and staff personnel are often in conflict


Problem:

Qustion 1) What is the difference between line personnel and staff personnel?

Question 2) Why are the two groups so often in conflict? Do you think this would also be true in a virtual organization?

Question 3) How would you minimize the conflict problem? Would you rather have a line job or a staff job? Why?

Explain the solution in detail.

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Operation Management: Why line personnel and staff personnel are often in conflict
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