Assignment task: Make a list of at least five questions that you might ask individuals to investigate their needs and state whether they are open, closed or probing questions.
What is engagement and how can it be achieved?
Why is it important for individuals to participate in interviews?
Other than speech and language problems, what issues might act as a barrier to participation in service programs? Provide at least five examples.
You are trying to communicate with a person who does not speak English as a first language and their lack of English proficiency is creating a barrier to you understanding each other. You have tried to organize an interpreter but none are available. What might you do to overcome these issues? Make at least 10 suggestions.