1. A leading market analyst suggests that Samsung could return its lost market share along with attaining a greater competitive advantage in the industry and creating value by using these two basic strategies identified by a well-known strategy scholar Michael Porter.
a. Differentiation and low cost
b. Differentiation and comparison
c. Standardization and low cost
d. Standardization and comparison
2. Which of the following would be classified as a skill rather than knowledge, ability or other characteristics?
A) Familiarity with OSHA laws.
B) Operating a forklift.
C) Mentor and coach others.
D) Communicate efficiently in writing and orally.