1. A civil action is brought forth claiming the CEO of a major corporation was funding his lavish lifestyle from the Company’s pension fund. The CEO has fled to Aruba to escape these charges but claims he is completely innocent. The media frenzy is swift and brutal, causing a sharp drop in stock price and even caught the attention of the FBI. The claims later turn out to be true, and the US authorities are hoping to extradite him very soon. Which type of crisis can best describe what happened to this company?
A. Natural Disaster
B. Hostile Takeover
C. Rumors
D. Organizational Misconduct
2. Which of the following would be a reason to become an active listener as a manager?
A. Enhances Productivity
B. Reduces Conflict
C. Improves Negotiation Skills
D. All of the Above