Identify and describe at least five characteristics of a


1. Project managers must frequently decide whether to obtain needed products and services from internal sources or from external sources. This decision is often referred to as the “make or buy” decision. Briefly identify and explain at least three reasons that support the decision to “make” the products and at least three reasons that support the decision to “buy” the products.

2. Contract types are often associated with two broad categories: fixed-price contracts and cost-reimbursable contracts. Briefly identify the factors to consider when determining which type is most appropriate for a planned contract.

3. Identify and describe at least five characteristics of a high-performing project team.

4. Your most recent project performance report indicates that your cumulative Schedule Performance Index (SPI) is .85 and your cumulative Cost Performance Index (CPI) is .90. What conclusions can you draw from these performance indices? What actions might you take to address project performance based on these results?

5. Describe the essential aspects of integrated change control.

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Operation Management: Identify and describe at least five characteristics of a
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