Which of the following statements regarding quality are, Operation Management

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Which of the following statements regarding quality are

1. Which of the following statements regarding quality are true? Select all that apply.

Quality means the same thing for everyone.

Quality is a matter of judgment.

According to Dr. Avedis Donabedian, quality measures goodness.

Quality involves technical care and the interpersonal exchanges between the caregiver and the client.

2. Which of the following statements describes public controls?

Provided by non-government agencies

Result from the passage of laws and are imposed by government agencies

Compliance is voluntary

Substitute for government inspections

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