Which of the following statements about nonverbal communication is most accurate?
a. When verbal and nonverbal messages contradict, receivers believe that the verbal message is more accurate.
b. Nonverbal communication comprises very little of a message that is sent or received.
c. Meanings of nonverbal behaviors are often influenced by the communication context and by one's culture.
d. Nonverbal communication applies to only intended messages.
2. Which of the following statements is most accurate?
a. Today's businesses are expanding their hierarchies to meet the demands of their workers and their competition.
b. Most companies discourage workers from working in teams because they fear a loss of productivity.
c. Because of economic concerns, American companies are relying on local markets.
d. Ethics is a priority for many businesses.