1. Which of the following is NOT true of fact-finding as an impasse resolution procedure?
A. A fact-finder reports on the reasons for the dispute.
B. A fact-finder is often used for negotiations with governmental bodies.
C. A fact-finder's findings are made public.
D. A fact-finder's findings are binding on the parties.
2. Which of the following is NOT true about the goals of management?
A. Management goals are to increase the organization's profits.
B. Management's concern is that a union will create higher costs in wages and benefits, as well as raise the risk of work stoppages.
C. Management's goals continue to emphasize restraining costs and improving output.
D. Management prefers to increase wages and benefits and allow flexibility of work rules and schedules.