Question 1
Codes of conduct can best be described as:
company policies
procedures
general guidelines
all of the above
Question 2
A job description should include all of the following except:
gender and age preference.
physical conditions.
function.
responsibilities.
Question 3
__________ principles judge the ethics of a particular situation by the consequences of that action.
Consequential
Contingent
Consistent
Commitment
Question 4
__________ training alerts people to policies, regulations, and laws that establish acceptable behavior within a company.
Contribution
Congruent
Complication
Compliance
Question 5
A predictor of correlation between employment applicant test results and future job performance is known as ____________.
test awareness
test validity
test application
test results
Question 6
The purpose of compensation is to ______, ________, and ________ employees.
develop, promote, reward
distinguish, reward, retain
attract, develop, reward
attract, develop, retain
Question 7
The most appropriate statement that encompasses the total purpose of employee training would be: ____________.
Training creates an improved today and tomorrow
Work today, train tomorrow
Training helps people
I'm doing what I was trained to do
Question 8
____________ begins where recruiting ends.
Selection
Orientation
Job development
Training
Question 9
No simple set of rules tells us how to behave morally or ethically in all situations; therefore, there is a need for a(n):
quality circle.
organization restructuring.
chain of command.
code of ethics.
Question 10
To determine whether or not to hire from within the organization or externally, managers should compare __________ and _________.
desires, career potential
costs, benefits
inventory, forecast
talents, expectations
Question 11
When an individual makes decisions without a moral and ethical base, he or she is adrift and may rely solely on:
organization restructuring and design.
standing and single-use plans.
self-interest and economics.
leadership and power centralization.
Question 12
An arbitrator's decision following a formal grievance process is ____________.
neutral
final
not binding
merely a recommendation
Question 13
In order to make organizations socially responsible, ____________ must dedicate time and money.
CEO
Activist
Employee Committees
Governmental Agencies
Question 14
All of the following are components of the appraisal system except:
criteria
promotion potential
ratings
methods
Question 15
The term "glass ceiling" refers to:
invisible barriers of discrimination that involve the physical environment of the company.
invisible barriers of discrimination that prevent managers from advancing employees.
invisible barriers of discrimination against unprotected groups.
invisible barriers of discrimination that block protected groups from advancing into upper management.
Question 16
Generally, employment interview questions that ask about age or marital status are considered ____________.
required
unlawful
lawful
within an unstructured interview format
Question 17
As a warning to superiors attempting to set an ethical example for others, ____________ speak louder than ____________.
rules; procedures
actions; words
policies; behaviors
words; rules
Question 18
The assignment of conducting the in-depth interview normally will be granted to the ____________.
Director of Personnel
personnel department
applicant's reporting superior
training department
Question 19
Which of the following is a characteristic for a code of ethics?
They serve as a visible guideline for behavior at all levels.
They provide an unchallenging basis for firing an unethical employee.
They protect all personnel from the pressures of the market, which may lead to unethical behavior.
all of the answers are correct
Question 20
Pre-employment physical examinations can be used for all the following except:
medical histories
excuses for not hiring
prevention of insurance fraud claims
certification of physical capabilities