Which of the following characteristics of the job or


1. Which was not recommended as a guideline for psychological empowerment?

a. ensure that contrl systems are functioning properly

b. provide direct access to relevant information

c. provide adequate resources to support the work

d. encourage initiative and problem solving by employees

2. In the Vroom-Yetton model of decision participation, the rules for identifying appropriate decision procedures are designed to protect:

a. the leader's responsibility and authority for the decision

b. the rationality of the decision

c. the right of subordinates to be consulted about decisions affecting them

d. the quality of the decision and subordinate acceptance of it

3. Which of the following characteristics of the job or organization is most likely to be a facilitating condition for the effectiveness of empowerment?

a. cultural values emphasizing reliable, efficient operations

b. a competitive strategy of low cost, standard product or service

c. repeated transactions in a continuing relationship with customers

d. a high degree of standardization and formalization

4. What is the best conclusion from research on the high-high theory of leadership?

a. the research provides strong support for the additive model

b. the research provides strong support for the multiplicative model

c. the research provides strong support for both models

d. the research fails to provide strong support for either model

5. Which is not a method for developing behavior taxonomies?

a. distributive aggregation

b. judgmental classification

c. factor analysis

d. theoretical-deductive approach

6. An important contribution of the research by Bowers and Seashore was the emphasis on:

a. peer leadership

b. situational factors

c. influence processes

d. critical incidents

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Operation Management: Which of the following characteristics of the job or
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