Which of the five major approaches to overcome service, Operation Management

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Which of the five major approaches to overcome service

Which of the five major approaches to overcome service communication channels do you think is the most important? Why.

Service Intangibility

Management of service promises

Management of customer expectation

Customer Education

Internal Marketing communication

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Operation Management: Which of the five major approaches to overcome service

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Operation Management: Which of the five major approaches to overcome service

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