1. Which is a correct order for activities in a partial value chain?
A. Inbound logistics, operation, marketing and sales, outbound logistics
B. Inbound logistics, outbound logistics, service, marketing and sales
C. Inbound logistics, operations, outbound logistics, marketing and sales
D. Operations, outbound logistics, service, marketing and sales
2. Which of the four management models is characterized by an emphasis on political adaptation, creative problem-solving, and change management with a climate that is innovative and flexible?
a. Rational Goal
b. Human Relations
c. Internal Process
d. Open Systems
e. Emotional Intelligence