When using the indirect approach to create a negative


When using the indirect approach to create a negative? message, you should do all the following EXCEPT which? one?

A. Establish common ground with the audience.

B. Tell the reader that you might change your mind.

C. ?Don't trivialize the? reader's concerns.

D. Validate the? request, if you are responding to a request.

E. ?Don't mislead the reader into thinking the coming news might be positive.

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Operation Management: When using the indirect approach to create a negative
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