Customer has provided specifications of a certain product measurement as 100 ± 16 units. The process standard deviation is six units.
a. When the process is centered, what can be said quantitatively regarding process capability? (Round your answer to 4 decimal places.)
b. Suppose the process average shifts to 93. Calculate the new process capability. (Round your answer to 4 decimal places.)
c. What is the probability of defective output after the process shift? (Use Excel's NORM.DIST() function to find the correct probability and final answer to 4 decimal places. Do NOT enter the answer in percentage form)