When a worker specializes in one task, he focuses on that one function in the production process, ignoring the whole system. This is likely to: A. increase the cross-training costs. B. eliminate trade-offs since only one task is undertaken by each employee. C. lead to greater complementarity between one task and another. D. result in functional myopia that reduces overall productivity.
The most famous story about organizing tasks into jobs comes from Adam Smith's tale of the pin factory. In that story, he argues that: A. specialization of jobs into simple tasks increases productivity. B. cross-training is critical for productivity. C. coordination is the biggest problem for factory efficiency. D. one worker should be assigned all the tasks in pin construction.