Dan Unowsky assigns his computer repairers four tasks: customer service, replacement of broken parts, clean-up of equipment, and sale of used equipment to customers. If the company provides a 10% commission for all sales made by employees, then: A. employees will clearly emphasize the clean-up task. B. employees may ignore other tasks when faced with a potential sale. C. replacement of broken parts will clearly be favored by employees. D. the entire production process will be speeded up by the sales incentive.
The choice between specialized and broad task assignments depends on: A. politicking and other influencing activities carried on within an organization. B. the principle of separation of decision management and control. C. the principle of comparative advantage to increase the output level. D. technological, informational, and incentive issues.