1. According to Robert Katz, the essential skills of management can be grouped into which of the following three categories?
a. Technical, interpersonal, and informational
b. Technical, human, and conceptual
c. Interpersonal, decisional, and informational
d. Organizing, planning, and leading
e. Leading, decisional, and human
2. When a manager monitors the progress of an affirmative action program to advance minorities within the corporation, reviews progress on changes in employee attitudes, calls a special meeting to discuss problems, and makes appropriate adjustments in the program, the manager is engaged in which management function?
a. Planning
b. Organizing
c. Leading
d. Controlling
e. Delegating