What successes has amazon crm strategy allowed, Marketing Management

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What successes has amazon crm strategy allowed

Question: Which of the following successes has Amazon's CRM strategy allowed it to achieve? a. Bigger distribution centers b. More qualified customer service staff c. Reduced costs on all products for the customer d. Detailed customer purchase history and location

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Marketing Management: What successes has amazon crm strategy allowed

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Marketing Management: What successes has amazon crm strategy allowed

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