What style did the other party engage in


Problem

Workplace conflicts occur almost daily. We experience them in our individual and group interactions at meetings, training, projects, office chats, etc. Conflicts result from differing views and interests. While most conflicts are resolved quickly, some may linger and could hamper open and honest communication.

Select one of the following topics to write about in-depth:

A. Think of a recent conflict situation you experienced at work.

a. What conflict style did you engage in?
b. What style did the other party engage in?
c. What might you do differently next time you face a similar interpersonal challenge, and why?

B. Are there times when an "Avoidant" style is is the most effective? Why or why not?

C. Sometimes, people assume that a "Collaborative" approach to conflict resolution is better than other modes. Is this the case? Why or why not?

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