What steps do you take to reduce the intensity of an angry, Operation Management

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What steps do you take to reduce the intensity of an angry

1. What steps do you take to reduce the intensity of an angry customer.

2. Please briefly describe how you would start a conversation with your customer?

3. Why do we study management? What is the importance of understanding how something is managed along with why it needs to be managed?

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Operation Management: What steps do you take to reduce the intensity of an angry

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Operation Management: What steps do you take to reduce the intensity of an angry

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