What metrics you collecting to evaluate process improvement


Problem

The XYZ company is required to abide by administrative procedures and is experienced in working with confidential information, so it requires encryption assurance and high-level security for better integrity and faster process. Therefore our project is installation of biometric system, for which we need to develop PROCESS IMPROVEMENT PLAN covering topics-

a) What Quality Assurance Processes will you be implementing in your project?
b) What Metrics will you be collecting to evaluate process improvement?
c) How will Variances in your project be interpreted?

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Project Management: What metrics you collecting to evaluate process improvement
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