Problem
I. Using your knowledge of the organisation and a 'Gemba Walk' provide an overview of the organisation and specific area/department of focus.
II. Describe an issue/opportunity that has become evident during the Gemba walk that could be addressed through a lean transformation project.
III. Identify and justify a specific waste and how it might be addressed during the project
IV. Discuss the four points below as they relate to the proposed lean transformation project you described in your case study.
i. Voice of the customer
ii. Critical Customer requirements
iii. Critical to Quality
iv. Critical to Process
V. Describe the project management methodology and create visual representation of the associated project lifecycle that best suits the proposed lean transformation project. Ensure you justify your response.
VI. Discuss five lean principles as they relate to the project.
i. defining value
ii. mapping the value stream
iii. creating flow
iv. using a pull system
v. pursuing perfection
VII. Using the ADKAR model to describe how you would manage the change necessary to implement the lean transformation project.
i. Awareness
ii. Desire
iii. Knowledge
iv. Ability
v. Reinforcement.