Using your readings, the Library, and the Internet, write responses to each of the following:
1. What is your impression of the operation of UPS?
2. Conduct a SWOT Analysis of UPS to be submitted in an MS Word table.
3. Define competitive advantage and competitive strategy. Does UPS have a competitive advantage and/or a competitive strategy? Justify your answer.
4. Choose one UPS product (https://www.ups.com/search/navigate). Describe the components of this product value chain.
5. What strategic alternatives are open to UPS? Explain and justify your answer.