What is the standard time for this process what is the


After? training, Mary? Fernandez, a computer? technician, had an average observed time for? memory-chip tests of 15 seconds. Mary's performance rating is 100?%. The firm has a personal fatigue and delay allowance of 18%.

a) What is the normal time for this process? (Round your response to two decimal places)

b) What is the standard time for this process? (Round you response to two decimal places)

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