1. What is the difference between out-of-order and out-of-inventory rooms? Explain why one of these designations affects the occupancy count while the other has no bearing.
2. Prepare a simple unadjusted plus count from the following scenario: A 700-room hotel had 90% of its room occupied last night. Of those occupied rooms, 260 are due to check out today. In addition, there are 316 reservations scheduled for arrival today, and 10 rooms are currently out-of-order.
3. The rooms forecast committee is scheduled to meet later this afternoon. You have been asked to prepare remarks on group no-shows. Contrast the likelihood of no-shows for (a) business groups (b) tour groups (c) convention groups. How would your remarks differ if the group reservation had been made by (a) the vice-president of engineering (b) an incentive travel company, or (c) a professional convention management company?
4. The rooms forecast is a tool for managers throughout the hotel; it is not for the front office alone. List and discuss how several other nonroom departments (housekeeping, food and beverage, etc.) would use the rooms forecast.