Problem
A. What parts of the human resource planning process would prove challenging for TSA in light of their high turnover? In what ways can human resource planning help to reduce the turnover and morale problems?
B. Evaluate the decision to keep 20 percent of the screeners as part-time employees.
C. Choose a job analysis method or combination of methods to begin the process to redesign the TSA officer job descriptions. Why would this be the most appropriate method(s) to analyze the positions?
D. Which elements of job design would be most effective in improving the morale of the screeners? In what ways can well-designed jobs improve employee morale?
E. Research: What is the current status of staffing and turnover at TSA? What changes, if any, have been made to reduce turnover and morale?