What is the average wait time for customers, Other Management

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What is the average wait time for customers

Question: For the first two minutes of the day, the arrival rate at the donut shop is 13 customers per minute. The donut shop is capable of serving 11 customers per minute. Assume that the system is empty at the start and that no customer who arrives leaves without being served. What is the average wait time for customers during this time period (in minutes)?

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