1. Why is resiliency so important in recent times? Give a real example.
2. What is psychological capital (PsyCap)? Briefly summarize the research to date on PsyCap and why might this provide competitive advantage to an organization?
3. What is subjective well-being (SWB)? What were some of the defining characteristics about happiness and how can it be developed and attained?
4. What is an emotion? How do emotions differ from moods? Identify some primary emotions, and give examples of how they may be expressed in the workplace.