Discussion Post
Have you ever heard the phrase, "Patients vote with their feet?" Relationship and Loyalty marketing strategies are very important to medical practice. There are differences between satisfaction and loyalty, however. Discuss at least two of the following topics:
• What is Relationship Marketing? Give an example.
• Describe in detail the necessary components of a value-added service delivery system.
• What is Customer Relationship Management? Give an example.
• How can marketing teams create Customer Value?
• What strategy considerations do we need over the product life cycle?
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.