Assignment:
Written / Oral Questions
1 What monitoring systems might organisations have in place to identify problems and/or conditions which could affect operations?
2 What is an operational plan and what external and internal conditions can affect operations processes?
3 How can employees find out what the standards, benchmarks and performance expectations of their organisation are?
4 If members of a team/ section/ division identify a problem within their section, what procedures could be followed to develop a resolution and implement improvements?
5 Provide two examples of legislative requirements that affect work organisation in the hospitality, tourism or travel industries?
6 Why is it important for workers to take responsibility for their own work tasks and ensure that they are getting feedback to fulfil their role?
7 How does team cooperation lead to effective workplace practices?