What is a balanced scorecard in what ways is it a means of


1. What is a Balanced Scorecard? In what ways is it a means of focusing attention on strategy implementation?

2. What are the primary characteristics of action plan objectives? Are these characteristics descriptive of good organizational strategic goals? Why or why not?

3. Considering the list of "openings", they all share a common function? What is that function?

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Operation Management: What is a balanced scorecard in what ways is it a means of
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