Problem
Sally has telephoned your service and is coming in to have a look around with a view of enrolling her two children. Once child is twelve months old and the other is four and a half years old. Sally will be returning to part time work and will require 3 days per week for both children.
1. What information will you need to give Sally?
2. What information will you want to gather from Sally so you can be best prepared to support her children when they enrol?
3. What agencies will Sally need to contact if she wishes fee support?
4. What information will she need to give the agency?