Problem
I. How do managers assist an organization to achieve its goals and objectives?
II. What factors make the manager's universe complex?
III. Where are managers located within an organization's hierarchy? How are the different levels similar? How are they different?
IV. What are the regular activities that all managers perform? Which of these activities is called the "first"; function? Why?
V. How do the functions in question IV apply to the three levels of management found in most organizations? In what ways is the execution of controlling activities similar on each of the three levels of management? How is it different?
VI. What is a management role? Do all managers perform the same roles? Why or why not?
VII. What management skills are most essential for a CEO? Why? What skills are required to about the same degree by all managers? Why?
VIII. Why do people hole the different myths mentioned in Chapter 1? How do you think people create these myths?
IX. If you were a CEO of a small company, what criteria would you use to evaluate your managers performances? Which criterion do you believe is most essential? Why?