Triad Hospital System comprises 6 hospitals. Corporate has asked the 6 HIM directors to select the electronic document management system (EDMS) that will be used by all 6 of the hospitals. Three of the hospitals want EDMS Plus, and the other three want HIM EDMS. No evaluation methods were established during the planning stage of this system selection. The HIM directors looked at demonstrations and the response to the requests for proposals (RFPs) before voting; none of the directors are willing to change their votes.
What evaluation criteria could have been in place to prevent this stalemate from occurring?