Problem
• What do we know about how the change vision was communicated? What would you have recommended to Swainson?
• What happened when Swainson tried to empower others to take action? What does this say about empowerment?
• Do you think there were clear indications of both short-term wins and the production of more change? What were they?
• Perhaps the most difficult obstacle faced by Swainson was CA's culture. How would you describe the culture Swainson was trying to create? Did he come close to following Cameron & Quinn's or Kotter's process? By the way, what cultural artifacts caused Swainson difficulties while trying to transition to the new culture?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.